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Why should I buy from Body4Real?

Why should I buy from Body4Real?

Body4Real was officially launched in 2001, after 18 months of pain staking product research, website and infrastructure development. We were the first U.K website dedicated to hair removal products. Over the last decade we have established ourselves as a leading source of grooming products for men and women.

Unlike so many other on-line retailers, we really do care about our customers and spend hours everyday answering queries and dealing with customer service issues. We constantly strive to make internet shopping a safe and enjoyable experience.

We employ many people, utilise sophisticated computer systems and dispatch orders from an international distribution centre based in the United Kingdom.

Specialising in hair growth, hair loss & hair removal products for men and women: sugaring, hot & cold waxes, depilatory creams and sprays, wax strips, electric shavers & trimmers, hair growth inhibitors, shaving oils, facial bleaches, home electrolysis, ingrown hair / shaving rash treatments, hair straightening irons and much more.

We have an extensive range of products and work closely with manufacturers to ensure that each product is described accurately, i.e. without too much hype!, and the results are in-line with customer expectations. A great deal of care is taken during product selection. Hair care is a tough industry to operate in and no product is suitable for everyone. That's why we have a broad range of products, so there is something for everyone!

Body4Real also offers a comprehensive product advisory service.

How can you tell Body4Real is a legitimate retailer?

Body4Real is over 14 years old so just search Google and you will find lots of information about us! We are a highly ethical company dedicated to customer service and we try to make buying on-line a pleasant experience for everyone.

Question: How long have you been in business?

Answer: Since 2001. In our 14+ years in business we have continued to experience rapid growth and are constantly adding innovative new products to our line up.

Question: How SECURE is your website?

We place a heavy emphasis on security and have taken the following precautions to protect our site and our customers.

1) Body4Real.co.uk is hosted by BigCommerce. Thousands of the largest commercial websites on the internet trust this industry leader.

2) We DO NOT store financial data like credit card details when an order is placed with us. All financial transactions are processed directly by our payment system providers.

3) We DO NOT sell or rent customer data to any third party company.

Question: How do I know that Body4Real is a legitimate company?

Answer: We subscribe to the following independent identity and security verification services:

These schemes are run by large well known organisations. We are a verified Amazon Seller and accept payments using Amazon Checkout.

We also operate a call centre for taking telephone orders. If you feel uncomfortable ordering over the internet then call us:

Monday to Friday 9:30am to 5:30pm

U.K Callers: 0208 123 0321 *

International Callers: +44 208 123 0321 *

Please note that Sales representatives (option 1) are unable to deal with customer service issues. Press option 2 for the Customer Service Department.

If you search Google, Yahoo, AOL, MSN Live or any major search engine for "Body4Real", you will find hundreds of pages listed. We are very proud of our very extensive and highly ranked search engine listings!

Search engine listings will also show that we appear on numerous third party web sites, many of whom recommend our products. Check consumer review sites such as DooYoo.co.uk and Ciao.co.uk for reviews relating to products for which we are the sole distributors in the U.K.

Customers can also pay through the secure PayPal system. We are a veified merchant with 80,000+ VERIFIED payments received.

Do a little research and you will soon realise that we can be found all over the internet and we are not some fake web site trying to steal your money! Scam sites usually exisit in isolation and have few or no external links.

As you can see from the above, we have gone to great lengths to provide verification that we are a legitimate web site. We hope this puts your mind at ease and instills enough confidence in you to place an order via our safe and totally secure web site.

Question: How can I contact you?

Answer: The best way to contact us is by using the on-line contact form on our web site. You will usually receive a reply within 3 hours on a working day.

You can also chat to a Body4real operator by clicking the red box in bottom right hand corner. Please note this service is only available when an operator is free to chat.

We operate a call centre primarily for taking telephone orders. If you need to contact us by telephone then you can call us:

Monday to Friday 9:30am to 5:30pm

U.K Callers: 0208 123 0321 *

International Callers : +44 208 123 0321 *

Facsimile: +44 (0) 870 460 1741

We hope you understand that due to fierce competition on the internet, we must keep our overheads to a bare minimum, allowing us to pass on savings directly to customers in the form of lower prices and better service! This is why we operate a reduced hours telephone service.

* Callers from outside the U.K are subject to international call charges as defined by their telephone service provider.

 

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