Delivery & Postage Details
Delivery & Postage
Calculating the postage cost of your order
We will endeavour to post orders received by midday GMT/BST the same working day (Monday to Friday). For UK orders, standard delivery is FREE for orders over £5. We also offer expedited Next Day Delivery (Monday to Friday) for orders received by our cut off time. For non-UK orders, postage costs are based on the combined weight of items ordered. Simply add items to your shopping cart and click "Checkout".
When will your order be dispatched?
We endeavour to post orders received by our midday GMT/BST cut off time the same working day Monday to Friday.
After the cut off time, orders are sent to our warehouse for dispatch at the next available opportunity. If you place an order after 11:30am GMT/BST then it will be dispatched the following working day.
For minimum delay in receiving your order, please use the "Next Day Delivery" service. Bear in mind that the midday GMT/BST rule still applies!
There is no delivery service on UK (English) National Bank Holidays.
If there is nobody available to take delivery during the weekdays, we recommend that you have your order shipped to a work address or another address where someone will be available. Otherwise, you will be required to pick up your order from the nearest Postal Service / Courier depot.
All orders are dispatched in plain boxes with no company logos or indication of contents. For international deliveries requiring a customs declaration, the paperwork usually states "Toiletries" or something similar.
You will receive an e-mail stating your order has been "COMPLETED" on the day of dispatch. From this point on the delivery times stated below are applicable.
United Kingdom (UK) Delivery
We use the Royal Mail to deliver customer orders. Postage costs are dependent on weight and are calculated when you checkout.
|Service||Delivery Time||Notes||Sales Tax|
|Royal Mail Economy||2-3 working days||If no one is available a card will be left requesting pick up from the nearest post office location. Mail is delivered within 2-3 working days for the vast majority of UK locations. However, this is not guaranteed and it may take longer. Visit the Royal Mail web site for further information.||20% VAT|
|Royal Mail Next Day Delivery||1 working day||Guaranteed next working day delivery in the UK is available Monday to Friday for orders placed by 11:30am GMT/BST Monday to Friday. Please note that Next Day Delivery is only available Monday to Friday & does not guarantee a Saturday delivery. However, 9 out of 10 packages are still delivered on a Saturday!||20% VAT|
International Delivery (Outside the UK)
International deliveries are broken down into European and non-European destinations as follows:
Europe (Member States of the European Union)
|Royal Mail International Signed For||4-7 working days||A signature will be required upon delivery. We aim to get your order to you within a few days, but please allow up to 7 working days. The Royal Mail handover packages to the national postal service in each country for final delivery. Postage costs are dependent on the weight of your package and is calculated during checkout.||20% VAT|
Rest of World (Countries outside of the European Union)
|Royal Mail International Signed For||4-10 working days||A signature will be required upon delivery. We aim to get your order to you within a few days, but please allow up to 10 working days. The Royal Mail handover packages to the national postal service in each country for final delivery. Postage costs are dependent on the weight of your package and is calculated during checkout.||Not applicable*|
* We do not charge VAT (sales tax) on orders originating from customers who reside outside the member states of the Europe Union. In this situation, each customer is liable for payment of all local country taxes when purchasing products from Body4Real United Kingdom.